About Us

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Deep Roots. OEM Parts. Real People.

With 1,800+ machines in our rental fleet, certified lift training, and decades of experience — we know parts because we live this business every day.

Family-Owned. Industry-Tested. Service-Obsessed.

Reliable Equipment Parts is a division of Reliable Equipment Rentals — a family-run business with roots going back to 1979. We started as an aerial lift rental company in British Columbia, and over four decades later, we’ve grown into one of Canada’s most trusted names in lift equipment.

We don’t just sell parts. We run our own fleet of over 1,800 aerial machines, train thousands of operators, and support lift professionals across Canada and the U.S. That gives us a deep understanding of what you actually need: quality parts, fast delivery, and real advice when something breaks down.

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Why We Only Sell OEM Aerial Lift Parts

We don’t cut corners — and neither should you. That’s why we only supply OEM (Original Equipment Manufacturer) parts for brands like Genie®, JLG®, and Skyjack®. These are the parts designed to fit your machine the first time, backed by the manufacturer, and built to keep your crew safe.

Aftermarket parts can be hit or miss. We’ve seen what happens when they fail. Your time, your reputation, and your safety are too valuable to risk.

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We’re More Than a Parts Supplier

Our parts business is built on the foundation of two powerful platforms:

Reliable Equipment Rentals: Over 1,800 aerial machines rented across BC and beyond.

Reliable Training: Hands-on, certified operator training trusted by thousands across Canada.

Because we run these businesses daily, we understand the real-world pressure of getting machines back up fast. That’s why our parts team works hard to get you what you need, when you need it — with warehouses in both Canada and the USA to avoid delays, duties, or surprise fees.

What You Can Expect From Us

OEM parts stocked in Canada & the USA
No surprise tariffs or duties
Fast 1–2 day shipping on most items
Live human support (yes, seriously)
Expert help matching parts to your machine

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Reliable Equipment Parts is a Canadian-based replacement parts supplier for the aerial lift industry. We specialize in selling quality replacement parts at a reasonable price for everyone in the aerial lift industry, regardless of business size or budget.

Contact Reliable Equipment Parts:

If you would like to contact Reliable Equipment Parts you can reach out to us by phone Monday - Friday, 7:00am - 3:30pm PST at +1 (866) 823-8688 or you can send an email to support@reliableequipmentparts.com or by mail to:
Reliable Equipment Parts
20499 Westminster Hwy
Richmond, BC
V6V 1B3

Industry Staff:

At Reliable Equipment Parts we realize it is important to speak with a representatives who knows the aerial lift industry inside and out. Most of our reps have started in our warehouse fulfilling orders and worked their way up to phone support. When you call Reliable Equipment Parts you will speak with someone who knows parts.

Shipping Policy:

We ship Monday through Friday 7:00 a.m. - 3:30 p.m. pacific standard time. If your order is placed after 3:30pm PST, it still may ship, but please call us at +1 (866) 823-8688 if you have questions. Please feel free to learn more about our shipping policy here